SENIOR D EVOPS ENGIN E E R
Digify Pte Ltd, Singapore
Oct 2022 - Aug 2023
▪ Architected and managed AWS-based cloud infrastructure for secure SaaS platform.
▪ Designed and implemented CI/CD pipelines (Jenkins, PowerShell), improving deployment velocity (~100%).
▪ Automated infrastructure using Terraform and CloudFormation.
▪ Implemented high availability and disaster recovery (HA/DR) including regional failover and backup systems.
▪ Led security hardening initiatives across IAM, WAF, TLS and access control mechanisms.
▪ Optimized systems using AWS Well-Architected principles for performance and cost efficiency.
▪ Built observability using CloudWatch, ELK Stack and Datadog.
▪ Regularly leveraged GPT models and AI tools to enhance automation, scripting and engineering productivity.
SITE R E LIABIL ITY ENGIN EER
Certain, Inc., San Francisco, California, USA
Nov 2021 - Oct 2022
▪ Designed and operated cloud infrastructure across AWS and Azure for global SaaS platform.
▪ Built and maintained high-availability systems with strong focus on reliability, performance and scalability.
▪ Contributed to development of BI/ML data platform using AWS (S3, Glue, Athena, ECS) and big data pipelines.
▪ Led cloud migration strategy for acquired products (Rackspace → AWS), redesigning architecture from 2-tier to scalable
3-tier systems.
▪ Implemented Infrastructure as Code using CloudFormation and SaltStack.
▪ Enhanced observability and system reliability using ELK Stack, Datadog and CloudWatch.
▪ Supported 24/7 production systems serving global customers with strict SLA requirements.
FREELA N CE TEC HNICAL WORK A N D CONSULT A NCY
Self-employed, Dhaka, Bangladesh
Jul 2019 - Nov 2021
▪ Delivered cloud architecture, automation and security solutions across AWS, Linux and Windows environments.
▪ Implemented Infrastructure as Code and automation using Terraform, Ansible and Bash scripting.
▪ Designed and deployed containerized systems using Docker and Kubernetes.
▪ Provided IAM and security architecture solutions across cloud and enterprise systems.
▪ Supported Microsoft 365 deployment, configuration and enterprise troubleshooting.
SENIOR LEAD EN G INEER - C ORE AND S ERVIC E P ROJEC T S, TEC H N OLOGY
Grameenphone Ltd., Dhaka, Bangladesh
Nov 2017 – Jun 2019
▪ Led large-scale cloud and NFV (Network Function Virtualization) projects across telecom infrastructure.
▪ Designed and deployed cloud-native platforms using Nokia and Huawei technologies.
▪ Delivered enterprise-grade infrastructure systems, including security platforms and centralized logging systems.
▪ Managed multi-vendor, multi-system integrations across critical telecom environments.
LEAD E N GINEER - VO ICE & D A TA S E R VICE O P E RAT I O N , TECHN O L OGY
Grameenphone Ltd., Dhaka, Bangladesh
May 2015 – Oct 2017
▪ Led operations of mission-critical telecom systems supporting ~70 million subscriber base.
▪ Directed major initiatives including:
o HLR migration (53M+ SIM, 35M+ subscribers).
o LTE trials and network modernization.
▪ Managed security audits, vulnerability remediation and IAM systems.
▪ Provided technical leadership for performance optimization and system reliability.
SENIOR SYSTEM E N GINE ER - VOICE & DATA S ERVIC E O P ERAT I O N , TEC H NOLOGY
Grameenphone Ltd., Dhaka, Bangladesh
Jan 2012 – May 2015
▪ Administered core telecom infrastructure across Linux and Windows systems.
▪ Managed subscriber database systems (Oracle, MS SQL).
▪ Implemented IAM integrations and SIEM systems for enterprise security.
▪ Provided 24/7 operational support for critical network services.
EXECUT I V E - R EVEN U E ASSUR A NCE & F R AUD MA NAGEM E N T, TECH N O LOGY
Grameenphone Ltd., Dhaka, Bangladesh
Jun 2010 – Dec 2011
▪ Built data validation and fraud detection systems using SQL and ETL processes.
▪ Performed data reconciliation across telecom systems to ensure revenue integrity.
▪ Designed and implemented controls and monitoring systems for financial risk reduction.