
SENIOR D EVOPS ENGIN E ER
Digify Pte Ltd, Singapore
Oct 2022 - Aug 2023
Architected and managed AWS-based cloud infrastructure for secure SaaS platform.
Designed and implemented CI/CD pipelines (Jenkins, PowerShell), improving deployment velocity (~100%).
Automated infrastructure using Terraform and CloudFormation.
Implemented high availability and disaster recovery (HA/DR) including regional failover and backup systems.
Led security hardening initiatives across IAM, WAF, TLS and access control mechanisms.
Optimized systems using AWS Well-Architected principles for performance and cost efficiency.
Built observability using CloudWatch, ELK Stack and Datadog.
Regularly leveraged GPT models and AI tools to enhance automation, scripting and engineering productivity.
SITE R E LIABIL ITY E NG INE E R
Certain, Inc., San Francisco, California, USA
Nov 2021 - Oct 2022
Designed and operated cloud infrastructure across AWS and Azure for global SaaS platform.
Built and maintained high-availability systems with strong focus on reliability, performance and scalability.
Contributed to development of BI/ML data platform using AWS (S3, Glue, Athena, ECS) and big data pipelines.
Led cloud migration strategy for acquired products (Rackspace → AWS), redesigning architecture from 2-tier to scalable
3-tier systems.
Implemented Infrastructure as Code using CloudFormation and SaltStack.
Enhanced observability and system reliability using ELK Stack, Datadog and CloudWatch.
Supported 24/7 production systems serving global customers with strict SLA requirements.
FREEL A NCE TE C H NICAL WOR K AND CO N S ULT AN CY
Self-employed, Dhaka, Bangladesh
Jul 2019 - Nov 2021
Delivered cloud architecture, automation and security solutions across AWS, Linux and Windows environments.
Implemented Infrastructure as Code and automation using Terraform, Ansible and Bash scripting.
Designed and deployed containerized systems using Docker and Kubernetes.
Provided IAM and security architecture solutions across cloud and enterprise systems.
Supported Microsoft 365 deployment, configuration and enterprise troubleshooting.
SENIOR LEAD E NGINEER - C ORE A ND S ERVIC E P RO JECTS, T ECHNOL OGY
Grameenphone Ltd., Dhaka, Bangladesh
Nov 2017 – Jun 2019
Led large-scale cloud and NFV (Network Function Virtualization) projects across telecom infrastructure.
Designed and deployed cloud-native platforms using Nokia and Huawei technologies.
Delivered enterprise-grade infrastructure systems, including security platforms and centralized logging systems.
Managed multi-vendor, multi-system integrations across critical telecom environments.
LEAD E NGINEER - VO ICE & D ATA S E R VICE OPE R ATION, T E CHNOL O G Y
Grameenphone Ltd., Dhaka, Bangladesh
May 2015 – Oct 2017
Led operations of mission-critical telecom systems supporting ~70 million subscriber base.
Directed major initiatives including:
o HLR migration (53M+ SIM, 35M+ subscribers).
o LTE trials and network modernization.
Managed security audits, vulnerability remediation and IAM systems.
Provided technical leadership for performance optimization and system reliability.
SENIOR SYSTEM E NGI NE ER - VOICE & DAT A S ERVICE OP E R ATIO N, T E CH NOL OGY
Grameenphone Ltd., Dhaka, Bangladesh
Jan 2012 – May 2015
Administered core telecom infrastructure across Linux and Windows systems.
Managed subscriber database systems (Oracle, MS SQL).
Implemented IAM integrations and SIEM systems for enterprise security.
Provided 24/7 operational support for critical network services.
EXECUT I V E - R EVEN U E ASSUR ANCE & FR A U D MA N A G E M ENT, T E C H NOLO G Y
Grameenphone Ltd., Dhaka, Bangladesh
Jun 2010 – Dec 2011
Built data validation and fraud detection systems using SQL and ETL processes.
Performed data reconciliation across telecom systems to ensure revenue integrity.
Designed and implemented controls and monitoring systems for financial risk reduction.